Pricing

Start free. Scale when ready.

One working chatbot, zero cost. Upgrade to Premium when your business needs more.

Free

Perfect for testing Pixy on one site

$0forever
Start for free
MOST POPULAR
Premium

For businesses ready to scale support

$13/ month
Get Premium

Full feature comparison

FeatureFreePremium
Chatbots & Messages
Active chatbots
1
Unlimited
Messages per month
1,000
Unlimited
Embed on websites
1 website
Unlimited
Knowledge Base
Manual FAQs
Up to 10
Unlimited
Website page import
Up to 20 pages
Unlimited
Total knowledge items
Max 30
Unlimited
AI-generated FAQs
Test chatbot answers
Engagement
Quick reply buttons
Up to 6 buttons
Lead capture forms
Trigger keywords
Leads management
Leads CSV export
Analytics & Insights
Conversation logs
Session history
Lead pipeline stats
Basic analytics
Customization
Appearance & brand color
Dark / light theme
Multi-language AI
Vision AI (images)
"Powered by Pixy" badge
Shown
Hidden
Support
Email support
Priority support
Get started

Frequently asked questions

Can I upgrade or downgrade anytime?

Yes. Upgrade to Premium at any time from your billing settings. If you downgrade, you keep Premium access until the end of your paid period.

What happens when I hit the free message limit?

Your chatbot pauses for the rest of the billing month and reactivates automatically on the 1st. Upgrade to Premium to remove all message limits.

Is there a free trial for Premium?

The free plan itself is your trial — a real working chatbot with no time limit. Upgrade when you need more capacity.

Do you offer refunds?

Payments are non-refundable except where required by law. Cancel anytime and your chatbot keeps working until the end of the paid period.

What payment methods do you accept?

Major credit and debit cards via Stripe, and SSLCommerz for local payment options.

Still have questions?

We're happy to help you find the right plan.

Contact us